• CUSTOMER SERVICE REPRESENTATIVES

Twin Rivers Paper Company is a leader in the production of specialty papers. We are pleased to announce that our Madawaska Operation is seeking committed individuals to join our team to work full-time as CUSTOMER SERVICE REPRESENTATIVES.

Responsibilities:
- Build on and enhance existing cooperative relationships with existing customers and transportation partners with an eye on continuous improvement and cost savings for both parties.
- Ensure proper and timely scheduling of orders takes place and production schedule is in sync and aligned with customer expectations and communicate changes to all parties as needed
- Coordinate and create outbound customer orders
- Create and monitor shipments to ensure order integrity to all affected parties, i.e. accounting, inventory and shipping
- Work closely with external warehouses to ensure orders are coordinated properly
Requirements:
- Bachelor's Degree and/or 2-3 years sales or customer service experience
- Possess solid interpersonal skills, be self-motivated, creative with proven customer service skills
- Ability to manage orders, assigned tasks and time. Identify customer needs and present production and shipping info in an effective manner. Analyze and monitor forecasts. Participate in process improvement. Cross train and back up others as needed
- Must be proficient in Microsoft Office with emphasis in Excel

Twin Rivers Paper offers a competitive salary and an extensive benefit package. Please send your letter of interest and resume to:

Twin Rivers Paper Company, HR Department
82 Bridge Avenue, Madawaska, ME 04756
Or by Email: resumes@twinriverspaper.com

Deadline is April 24, 2019

Twin Rivers is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any other characteristic protected by law.
(207) 222 - 2222
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PostedApril 09, 2019

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