• Support Center Supervisor (Inbound calls)-Fort Kent

Are you awesome? If so, we would love to have you on our team!

Acadia Federal Credit Union is seeking a Support Center Supervisor to join our growing team of professionals in a newly-created, full-time position based at the Fort Kent branch. Our ideal candidate is a highly-motivated, organized person who will supervise our telephone support team. This position involves providing exceptional phone service to those who call in to Acadia FCU, while also scheduling, guiding, coaching, training, and developing the telephone staff to consistently deliver highest-quality member service over the phone. The ideal candidate must also possess the ability to skillfully manage a team, while overseeing the daily workflow by reviewing reports, call logs, recorded calls and using this data for coaching purposes. Six months to two years of similar or related experience is preferred.

Acadia FCU offers an excellent compensation and benefit package that includes health, disability and life insurance, paid earned time off, and a 401(k) matching retirement plan.

With $223 million in assets and over 15,000 members, Acadia FCU is headquartered in Fort Kent, Maine, and has nine branches throughout northern and eastern Maine. We are a dynamic, growth-oriented, member-owned community credit union that fosters excellence, teamwork, and engagement in our workplace. If you are interested in working for a company that values members, staff, and the communities we serve, and also has excellent work-life balance, then we encourage you to submit your resume online, by mail, or in-person today.

Please submit your application by March 29, 2020.

Acadia Federal Credit Union
Attn: Beverly Cote, Human Resource Officer
9 East Main St., Fort Kent, ME 04743

(207) 834-6167

- Equal Opportunity Employer -
(207) 834 - 6167
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PostedMarch 18, 2020

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